1. About this page
This page sets out the terms on which we make this website available. In it, “we”, “us” and “our” mean Amanda Hugman trading as Manly Haematology, and include the practitioners, employees and contractors of the practice and the reception service we engage. “You” means any person who uses this website.
By using this website, you accept these terms. Our Privacy Policy, which explains how we handle personal and health information, forms part of them.
2. The information on this website is general
The conditions, investigations and treatments described on this website are described in general terms. The information is not medical advice about you, it does not take account of your individual circumstances, and it must not be relied on in place of advice from your treating doctor or another health professional.
Reading this website does not create a doctor and patient relationship between you and any practitioner of this practice. A relationship of that kind begins only when you are accepted as a patient of the practice.
3. If your condition is urgent
This website is not a means of obtaining clinical care, and it is not monitored.
If you are unwell and need urgent attention: during office hours, please telephone the practice on 02 9052 1896 and reception will arrange for Dr Hugman to contact you. Outside office hours, if it is a genuine emergency, please call 000; otherwise, please contact your GP. If you are currently receiving treatment with us, please continue to follow the advice Dr Hugman has already given you, as this takes precedence over anything on this page. Some appointments may be conducted by telehealth, arranged directly with the practice – this website is not itself a means of requesting or conducting a telehealth consultation.
4. Email and the enquiry form
Email and the enquiry form on this website are not secure, are not monitored continuously, and must not be used for anything urgent.
Information you send to us by email or through the enquiry form is not a medical consultation, and sending it does not create a doctor and patient relationship. Please do not send detailed clinical information by these means. Telephone the practice instead. The one exception is a form we have asked you to complete, such as your health questionnaire. You may choose to email it to us, knowing that email is not secure. Section 10 of our Privacy Policy explains what happens to information submitted through the form.
5. Accuracy and currency of the information
We take reasonable care to ensure that the information on this website is accurate when it is published, and we review it periodically. Medical knowledge changes, and content may become out of date between reviews.
Before relying on anything on this website, please consider its accuracy, currency, completeness and relevance for your purposes, and obtain professional advice relevant to your circumstances.
6. Therapeutic goods
This website does not promote or advertise any therapeutic good. Where a class of treatment is described, it is described for general information only. Prescription medicines are not advertised to the public in Australia, and nothing on this website should be read as a recommendation that you use, or ask for, a particular medicine, device or product. Decisions about your treatment are made with your treating specialist.
7. Testimonials and reviews
We do not publish patient testimonials or reviews on this website. The Health Practitioner Regulation National Law restricts the use of testimonials in advertising a regulated health service.
Reviews and comments about the practice may appear on third-party platforms such as Google. We do not control that content, and its presence is not an endorsement by us. Comments made by other people on those platforms are their own.
8. Links to other websites
This website contains links to websites operated by other organisations, provided as a convenience to patients and visitors. We do not control those websites, and we do not guarantee the accuracy, relevance, currency or completeness of the information on them.
A link is not an endorsement or recommendation of any organisation, product or service. If you follow a link, you leave this website, and the terms and privacy policy of the other site apply. Please check which organisation operates any site you visit.
9. Embedded content from other organisations
Some pages include content served by other organisations. This includes an embedded Google map showing the location of the practice, and the service we use to understand how our site is used. That content loads from the provider’s systems, and the provider may collect technical information about your visit, including your IP address. Sections 9 and 10 of our Privacy Policy describe this.
You are welcome to contact us by telephone or in person rather than using any part of this website.
10. Security of this website
We take reasonable steps to keep this website secure. No website or system is completely secure.
To the extent permitted by law, and subject to clause 14, we are not liable for interference with, or damage to, your device, software or data arising from your use of this website or of any site linked from it. Please keep your own security software current.
11. Our content
Unless otherwise stated, the text, images, photographs, logo and other material on this website are owned by us or used by us under licence. You may read, print and keep a copy of any page for your own personal use, or for the purpose of making or acting on a referral. Any other use, including reproduction, publication, adaptation or commercial use, requires our written permission.
You are welcome to link to our home page. Please do not present our pages within a frame on another site or present our content in a way that suggests an association or endorsement that does not exist.
Logos of professional associations and organisations displayed on this website (for example on the homepage) indicate that Dr Hugman holds membership, fellowship or another form of affiliation with that organisation at the time of publication. Their display does not imply that the organisation has reviewed, endorses, or is otherwise responsible for this website or the practice.
12. Accessibility
We aim to meet Level AA of the Web Content Accessibility Guidelines version 2.2. If you have difficulty accessing anything on this website, or you would like information in another format, please telephone 02 9052 1896 or email reception@manlyhaematology.com.au, and we will provide it another way.
13. Liability
To the extent permitted by law, and subject to clause 14, we are not liable for any loss, damage, cost or injury, however caused, arising from your use of this website or from your reliance on information published on it.
Nothing on this page limits or affects any obligation we owe you as a patient of the practice. Our duty of care in providing clinical services is not affected by these terms.
14. Your rights under the Australian Consumer Law
Nothing on this page excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, that is implied or imposed by the Australian Consumer Law or by any other law and that cannot lawfully be excluded, restricted or modified. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited to supplying the services again, or to paying the cost of having them supplied again.
15. Changes to these terms, and governing law
We may change these terms by publishing an updated version on this website. The version that applies to you is the one published at the time you use the site. The effective date and version appear at the top of this page.
These terms are governed by the law of New South Wales, and the courts of New South Wales have jurisdiction.
16. Contact
Manly Haematology
Level 5, 22 Darley Road, Manly NSW 2095
02 9052 1896 · reception@manlyhaematology.com.au